Our client is known for fueling the endless possibilities needed for building the future of energy and delivering their customers clean and affordable energy for their communities to prosper. Having over 4 million customers and four states relying on their distribution, our client realizes the importance of continuous improvement and innovation. While being in the largest gas producing region of the country, they have made large pipeline investments to transport natural gas to the East Coast.
With rapid growth and expansion, a new state-of-the-art enterprise management system will be a major game changer.
This particular client maintains a diverse portfolio of companies relying on them to provide consistent value and transportation of natural gas to their distinct location.
There’s no doubt that an expanding customer base is good for business, but with so much on the line and limited bandwidth within the current company org, an outside consulting company was the exact plan of action our client needed to pursue. 3Ci was chosen as that partner, not only to deploy a team of consultants to architect, design, and develop a new enterprise management system, but to act as a de facto extension of their staff for the duration of the project.
Purpose
The main goal of the partnership was to architect, design, and develop a new enterprise management system, replacing their 20+ year old current systems, to track the pipeline of gas and provide their stakeholders with an innovative way of doing business. All of these factors meant an all hands-on-deck mentality was needed to successfully launch this program. 3Ci deployed a sizable team of 30 experienced members, including but not limited to: enterprise architects, business system analysts, database admins, project managers, and software developers. Each team member was successfully deployed to the project virtually amid the pandemic, and have continued to efficiently work from home throughout the project.
These consultants have followed the Agile methodology of completing two-week sprints and daily progress discussions, which allowed them to plan for any adjustments requested by our client’s SMEs. They started prototyping deliverables and developing technical design documents, with the end goal of retiring the existing systems and building an entirely new system with improved processes, efficiencies, and user experience to enable the client to scale its business.
Onshore approach saves our client time and cuts out any room for misunderstanding.
3Ci established a strong a relationship with the client – understanding their business and culture, and knew being selective with team members was quintessential to seeing the project through, while also truly caring for our client’s needs. Therefore, from the beginning of the project, the team was prepared to learn the full scope and be completely transparent.
In a project of this size, it is common for there to be changes in scope, architecture, and design. The ability to adjust to scope change and adjust the overall project timeline is necessary to deliver the project on time within budget. If our client decided to work with a consulting company offshore, the project could have easily been derailed with an unclear understanding of what they actually needed or requested.
By having this close, trusted, and onshore relationship, our client had more resources readily available and knew the status of the project every step of the way.
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