Challenge The client’s Load Forecast system is core to the technologies that ensure operational integrity on a day-to-day basis and minimizes production costs by making optimal decisions regarding the utilization of generated assets. However, the existing Load Forecast system was based on technologies that had become, or were becoming, obsolete. As a consequence, maintenance had…

[et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] If you haven’t heard of First Advantage, they’re a leading global background check company headquartered in Atlanta, GA. They work with over 35,000 organizations worldwide, helping employers and housing providers reducerisk and stay compliant while dramatically improving the quality of talent and reliability of renters. Yep—they’re kind of…

One of our amazing clients is a leading global location-level customer experience measurement company serving multi-location businesses through several business intelligence solutions. Serving major clients like Arby’s, Buffalo Wild Wings, Chick-Fil-A, and more, the company is a force to be reckoned with in the customer experience management space. After experiencing rapid sales growth, our client…

Deciding to make some changes within your business can be daunting, particularly when the change falls into unfamiliar territory. For many businesses, the pressure of digitization has been looming, but without a starting point it can feel impossible to take that first step.A well-thought out User Experience journey has become an absolutely essential piece of…

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